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The Hidden Cost of Not Building Internal Tools
Your team is already building the tools they need. Are you helping them mold that approach into an efficient and delightful internal product? Read…
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Greg Meyer
When your boss says to use AI, here's how to start ...
When the CEO of Shopify says everyone needs to use AI, that's a signal that it's become mainstream for business. How do you go beyond ChatGPT? Read…
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Greg Meyer
Building Process Diagrams with AI: From Toy to Tool
Is AI capable of conversational software? Lets revisit a task to make process diagrams and code a software tool to do it. Read: "Everything Starts Out…
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Greg Meyer

March 2025

How to write Slack messages that get results
When you're trying to get a response from the team, make sure your Slack post is clear, actionable, context-filled, and relevant. Read: "Everything…
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Greg Meyer
Request for product: an embeddable timeline widget
One of the most important views of the customer is a time-series of everything that has happened. Why are embeddable timelines so hard to find? Read…
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Greg Meyer
Pay attention to context switching
If you try to do every task when it arrives, you won't get everything done. How do you prioritize while minimizing the cost of switching? Read…
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Greg Meyer
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Use fewer (and more specific) words by talking to bots
It's easy to think chatbots understand intent when they are pattern matching. Clear context is essential to get the outcomes you want. Read: "Everything…
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Greg Meyer
A robot is helping me learn Python
My method for learning "just in time" information changed. I used to look for courses. Now I'm co-designing a learning experience with a robot. Read…
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Greg Meyer

February 2025

We are all now Experience Engineers
When AI can build anything we can imagine, how do we build better, more consistent software that still feels human? Read: "Everything Starts Out Looking…
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Greg Meyer
What is a GTM Engineer, anyway?
GTM engineers combine people, process, tools, and data to produce more consistent outcomes and value for the organization. Read: "Everything Starts Out…
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Greg Meyer
Adventures in Building a Slack Bot
Let's build a Slack bot that can tell Dad Jokes - it's a good model for creating applications that keep context and improve productivity. Read…
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Greg Meyer
"Choose Your Own Software": How to write new tools and get work done
Dear Operators, try doing something many times a day across GTM systems. How do you build solutions faster? Enable your users. Read: "Everything Starts…
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Greg Meyer
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